Singularium Technologies is an agentic workflow transformation startup. I am building the interaction management vertical of Singularium Technologies. Use Cases include - • Conversational AI and self-service • Quality Monitoring and Compliance • Post-Interaction information management • Multi-modal claims and Refunds Triage • Intelligent Routing and Orchestration • Real-time Agent Assistance

Building towards Sovereign cognitive Assessment platform Live at www.nubod.in and https://play.google.com/store/apps/details?id=com.nubod.nubod_edtech • AI-powered K-12 EdTech platform addressing the $2B Indian tutoring and compliance ecosystem. • Advanced AI Integration: Integrated Google Vision AI API to automate complex, subjective academic assessment grading and provide scalable, personalized student feedback. Fine-tuned a Gemini 3.5 Flash model on the Vertex AI platform using datasets collected to improve accuracy, reduce latency, and improve reliability. Implemented GraghRAG using a Neo4j Graph Database platform to map concepts to assessment grading for tracking learning outcomes. • GTM & Engagement: Launched the application on the Google Play Store, successfully acquiring 165 users within the first 90 days; stabilized growth at 45 Monthly Active Users (MAUs) after month 3. • Retention Metrics: Orchestrated product loops to achieve a high engagement benchmark, averaging 8 minutes of active session duration and 1.5 daily sessions per active user.

Intugine is a SaaS platform in logistics space, funded by Mela ventures. • B2B Logistics SaaS platform streamlining enterprise supply chain visibility. Bengaluru, India • P&L & Roadmap Ownership: Spearheaded product roadmaps for enterprise parcel consignment and intra-city logistics applications, managing a portfolio driving INR 2 crore in ARR across 20+ B2B enterprise clients. • Strategic GTM Pivot: Led a comprehensive competitor benchmarking framework that successfully pivoted the 'Intuparcel' product's GTM strategy from B2B to B2C, specifying and rolling out 4 high-impact feature enhancements. • Module Development: Engineered core financial logistics infrastructure, designing and implementing freight billing and freight reconciliation modules derived from deeply mapped client requirements. • Agile Execution: Expanded business unit revenue by INR 12 lakhs ARR through rapid sprint cycles, low-fidelity wireframing, and rigorous Jira backlog management for a team of 2 product associates. • Data-Driven Analytics: Built custom product usage analytics within the E-POD suite to track enterprise account health, enabling automated account monitoring and proactive retention churn signals.

Mojocare was a Series-A health-tech startup funded by Sequoia Surge, Better Capital. • Strategic Growth Operations: Partnered directly with founders to scale post-sales customer operations; executed extensive user research to author comprehensive business requirement documents (BRD) and product requirement documents (PRD). • Operational Efficiency: Deployed Freshdesk to establish a 24-hour support turnaround time (TAT) customer workflow, boosting the net customer satisfaction (CSAT) score by 480 basis points. • AI Proof of Concept (PoC): Audited internal sales quality by testing and scaling Convin’s AI-powered speech-to-text analytics platform to automate sales compliance. • Revenue Acceleration: Overhauled inside sales communication channels by integrating advanced telephony systems (Ameyo, Telenatix), directly contributing to a 3x Quarter-on-Quarter (QoQ) revenue expansion.

- Toppr was an ed-tech startup in the K-12 segment. It has the best budget-optimized SEO and web presence. Investors include Elevation Capital and 8 Road Ventures, among others. • Post-Merger Integration: Led the product program integration of 7 acquired companies into a unified 'Doubts on Chat' product ecosystem. • Market Intelligence: Map-analyzed global traffic trends to isolate and optimize for 75% of organic doubts traffic stemming from core India and US markets via web-analytics tools. • Product Enhancements: Collaborated with senior leadership to launch 2 internal products and executive dashboards, recommending system upgrades like automated de-duplication and plagiarism checks that lifted the student Net Promoter Score (NPS) by 5 points. • Scale Operations: Recruited, trained, and managed a massive, distributed remote workforce consisting of 508 expert tutors, 10 supervisors, and 2 project managers.

Vedantu is the most impactful ed-tech company in India in my opinion. The founders there are the most inspiring people I have ever met. Technologists by qualification and Teachers by profession. Investors include Accel, Golden Gate Ventures, Omidyar network, and Westbridge Capital among others. • Retention Charter: Headed the customer experience and high-value retention strategy charter, reporting directly to the Chief Operating Officer (Arvind Singhal). • Product Optimization: Initiated cross-functional product experimentation cohorts focused on accelerating user conversion and 30-day user retention metrics. • Growth Experiments: Conducted strategic A/ B testing variations across premium JEE student cohorts, successfully shifting 30-day student retention from 33% upward to 45%. • Onboarding Redesign: Iterated on critical onboarding flows for both premium and freemium funnels to heavily scale organic class and course discovery.

Swiggy delivers unparalleled convenience to customers in multiple segments. Investors include Accel, Prosus Group, Softbank among others. • Fleet Product Strategy: Directed the core application and behavioral product strategy tailored for India's largest fulfillment fleet, impacting over 250,000+ active delivery partners. • Risk Mitigation: Managed the renegotiations with the fleet insurance service provider, created a non-monetary benefits marketplace, managed payout support, and handled seasonal demand outsourcing to players like Shadowfax.

Blackbuck is India's largest organised logistics services aggregation platform. It offers on-demand trucking with fuel, payments, Telematics, Insurance, & GPS tracking, etc. as value-added services. Investors include Accel, Sequoia Capital, and B Capital, among others. Joined post Series C. • P&L and Margin Strategy: Owned the freight P&L and EBITDA margin strategies across North and South geographical regions, commanding an aggregated portfolio of INR 340+ Crores in ARR. • Team Leadership: Supervised a distributed remote unit composed of 7 senior pricing analysts and 2 Team Leads to mathematically map regional supply-demand value chains

Joined the Unilever Future Leaders program. Domains I operated in - Supply chain management (manufacturing) - Demand forecasting - Services procurement - Strategy Consulting - Offline FMCG Sales and distribution - Engineering of Food & Personal care factories (industrial engineering) & production management. - Good corporate governance

- Patent Portfolio evaluation - Technology licensing and in-house R&D strategy

- Industrial engineering and production management