● Owned & led development of the Product Discovery module: Enabled enterprise B2B product teams to centralize & make sense of large volumes of customer feedback. Collaboratively built 50+ integrations to collect feedback from other tools and leveraged ML models to find patterns in customer voice and assist product teams. ● Implemented GenAI & ML models in app: Identified key use-cases to increase efficiency & UX for product managers, such as - chat with a co-pilot, generating AI summaries, generating draft PRDs & release notes from Jira ticket descriptions, find similar feedback, auto-fill forms, etc. ● Achieved significant market impact: Onboarded 100+ enterprise B2B clients including the likes of Amplitude, Twilio, Google & Brex - establishing the product’s market fit, value & importance. ● End-to-end product ownership: Managed the entire product’s discovery, planning & execution process - from initial customer research to defining KPIs & metrics for success. Collaborated with leadership, business stakeholders and cross-functional teams to align and build the product roadmap & strategy. ● Improved key metrics through data-driven experiments: Increased onboarding to activation conversion from 5% to 27% ; Increased first month retention from 8% to 25%.

● Managed the Supply CRM product: Responsible for managing the internal tool used by on ground agents for car inspection, procurement and RTO transfers. ● Owned problem statement for reducing TAT of RTO transfers: Reduced TAT from 60 days to 35 days - identified key issues leading to delays, implemented efficiency changes across country-wide operations, and in product.