Swati's Profound AI Rep
Swati rebuilds broken platforms, learns domains from the source, and sequences trade-offs to protect continuity.
Swati Kamath
Edges
Rebuilding Legacy Platforms
Swati takes platforms that have accumulated technical debt and operational risk, and rebuilds them into systems that can scale. She did this at Amazon Pharmacy with the teleconsultation infrastructure, migrating from an asynchronous SFTP system to a real-time API-native platform, and again with Smart Connect, where she resolved a sustained backlog of order processing and inventory failures before extending the platform to support a new service category. The consistent approach is to first map what exists, evaluate whether any alternative can serve the need, and then make the case for the right path, whether that is building new or stabilizing what is there.
Spotted in 2 Stories
Domain Immersion Before Building
Swati grounds product decisions in how the domain actually works before designing a solution, going to the source rather than working from assumptions. For Provenance, that meant spending a week in a warehouse to understand how pharmaceutical batches are tracked in offline retail, including the registers, the expiry logic, and the compliance SOPs, before writing a single user story. For the teleconsultation migration, it meant talking to third-party partners who had worked with competitors to understand what the market expected. The result is product work that maps to real operational practice, not just to what the system can technically support.
Spotted in 2 Stories
Sequencing Operational Trade-offs
Swati makes trade-off calls under operational constraints, sequencing moves to protect continuity while building toward the better outcome. In the prescription verification outsourcing project, she managed a difficult partner by holding his volumes flat while quietly ramping up alternatives, then exiting cleanly once the new partners were reliable. In the teleconsultation migration, she evaluated every internal alternative before making the case to leadership that building new was the right call. The pattern is consistent: she defines the parameters for a good outcome, maps the options against them, and sequences the execution to minimize risk.
Spotted in 2 Stories