- Leading the modernization of a critical, high-volume teleconsultation platform, replacing a legacy system with modern architecture to eliminate significant process lags for thousands of daily orders. - Led a key cost-saving initiative for prescription verification, substantially reducing operational costs and far exceeding business goals through strategic outsourcing and partner negotiation. - Drove major improvements in fulfillment TAT, leading to a significant reduction in customer order cancellations and enhancing the overall buyer journey.

- Worked to drive adoption of sponsored ads among Local Shops sellers on Amazon - Received a Preplacement Offer - Finalist at Amazon’s Next Big Idea’22 (APAC region)

- Detailed product teardown of Westside's online channels with recommendations on how to synergize operations in omnichannel sales

- Trained for 6 months in sales and distribution of Daikin air conditioners via multibrand outlets, exclusive brand outlets and ecommerce channels - Conducted market research for Daikin's SkyAir line of ACs

- Conducted maintenance and preflight checks of Airbus 320s and Boeing 737 for landing gear and hydraulic systems