Peeyush's Profound AI Rep
Peeyush's take on non-negotiable calls shows how he separates urgency from noise under pressure.

Peeyush Jain
Edges
Peeyush builds operating functions in environments where the brief is incomplete and the playbook does not exist. He identifies what is missing, takes ownership, and gets it to a working state. At Shopee India, he stood up fraud and risk, logistics coordination, contact center, and payments from zero as part of a ten-person founding team. At Tata Digital, he owned the end-to-end diagnostic and execution for Croma's commercial turnaround across marketing, product, pricing, and operations. His pattern is to take the de facto ownership that others leave unclaimed, build the minimum viable process, and hand it off once it is stable. He does not wait for a clean mandate before starting. The result is that organizations get a functioning capability faster, and Peeyush moves on to the next gap.
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Peeyush's instinct is to find the real problem before prescribing a fix. He runs a structured diagnostic before committing to a solution, and he is willing to reframe the problem when the evidence points elsewhere. On the Croma ROAS initiative, the initial framing was a marketing problem. His diagnostic surfaced a tech issue: the ad feed was not synchronized with inventory and pricing. He made the call that fixing the feed was non-negotiable before the team had fully aligned. On the COD refund crisis at Shopee, the returns team was being blamed for a process failure. He investigated and found the root cause was a product gap: no banking details on file for cash-on-delivery customers. He reframed the problem and built a workaround the same week. This pattern, diagnosing before acting and reframing when the evidence demands it, is consistent across his consulting and operating work.
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Peeyush consistently moves work forward across teams that do not report to him. His operating model is to establish shared interest in the outcome, then coordinate execution across functions until the work is done. At Shopee, he coordinated legal, compliance, payments, logistics, and fraud and risk simultaneously during the launch phase, with no formal authority over any of them. At Tata Digital, he led the Croma initiative across marketing, product, tech, pricing, and operations as the single point of contact. His approach, which he traces to his consulting background, is to make the value of the work visible to each team so that engaging with him helps them get their own things done. He describes it as co-building rather than directing. This makes him effective in matrix organizations and founding team environments where formal authority is sparse and the work requires pulling multiple functions in the same direction.
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Peeyush has launched new categories in environments where the infrastructure, the operating model, and the commercial logic all had to be built simultaneously. At Tata Digital, he identified ONDC as the right infrastructure for food delivery, built the strategic case, owned commercial negotiations, and led the launch as point contact across product, operations, and customer support. He also developed the mobility strategy for Tata Neu, including the customer value proposition, operating model, and business plan. At Shopee India, he was part of the founding team that took the platform from zero to over a million daily orders in roughly six weeks, standing up every operational function required to make that scale sustainable. His approach to new category launches is sequential: establish that the opportunity is real, define what is needed to capture it, and move to execution with a clear owner for each workstream.
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Peeyush Jain
About Me
Peeyush Jain is a strategy and operations leader with close to ten years of experience across consulting and high-growth operating roles in India and Southeast Asia. He works at the intersection of growth strategy, new business incubation, and cross-functional execution across consumer tech, fintech, and mobility.
Most recently at Tata Digital, he led high-priority strategic initiatives out of the President's Office, owning new category launches, commercial diagnostics, and platform growth programs for Tata Neu.
At Shopee India, he was part of the founding team, helping scale the platform to over a million daily orders in roughly six weeks. He built the fraud and risk function from scratch, led org ramp-up across operations, and owned strategic governance as the business grew.
At Bain and Strategy&, he advised leadership teams across industrial, consumer, and technology sectors on transformation, growth strategy, and new business design.
He is also an angel investor in consumer tech and fintech, and authors Weekly Olio, a newsletter with over 28,000 subscribers.

Peeyush Jain
If I can see the gap in the tech, there's no question about bandwidth. It has to be done, and it has to be done in the least amount of time.”
Peeyush Jain
On non-negotiable calls