Akhilesh's Profound AI Rep
Akhilesh Joglekar
About Me
Akhilesh Joglekar is a UX designer with three years of experience building enterprise and B2B products at Walmart Global Tech India, working across procurement, sourcing, and e-commerce platforms.
He spent the bulk of his time designing for the high-stakes, operational parts of the business: supplier workflows, procurement communication, returns processes, and sourcing dashboards. His work on the Collab shared services tool contributed to an estimated eight thousand hours in annual operational time savings, and his redesign of the Business Award Management flow cut award creation cycle times by thirty percent.
His most ambitious project was transforming a code management system into a procurement orchestration layer, merging supplier communication and approval workflows into a single channel so sourcing teams could stop jumping between email, messaging apps, and calls.
Beyond his core work, he built a generative AI tool that automated design deviation detection between Figma files and staging builds, cutting a process that took designers a full day down to an automated report. He also led end-to-end redesign of Makro's Returns and Refunds journey, targeting a process driving ten to twelve thousand monthly contact center calls.
Akhilesh Joglekar
Experience
Walmart Global Tech India
2022 – 2023Associate Designer
Designed mobile-first workflows for Collab (Shared Service) at Walmart, driving ~8,000+ hours in annual operational time savings across product change requests, quote comparisons, and sell-through tag automation, while reducing hardware costs and improving documentation traceability and turnaround time. Designed UX for Business Award Management (BAM) on the Global Sourcing team, reducing award creation time by 30% and improving supplier engagement, response rates, and cross-functional data visibility. Led end-to-end redesign of Makro's Returns and Refunds journey (customer and associate-facing), addressing a process driving 10-12k monthly contact center calls and ~R6M in annual cost, targeting refund timelines under 7 days (from 7-30+) and a 30-40% reduction in status-check related calls. Designed and shipped a Seller Returns Dashboard, now live, giving 3P sellers visibility and control over return decisions for the first time, targeting a measurable reduction in the ~70% false rejection rate driving seller-customer conflicts. Designed the Last Mile Operations and Item Mapping/Inventory Management dashboards to reduce failed collections and improve courier and inventory accuracy, alongside a Replacement flow addressing CPA compliance risk and CSAT survey/comms flows to improve returns transparency. Ran design thinking workshops across product, ops, and store teams to align stakeholders and surface root causes behind seller rejections and refund delays.
UX Designer
Supported design system migration for Builders.co.za (Massmart, South Africa) through component-level redesign, improving visual consistency and interaction standards across a high-traffic consumer-facing e-commerce platform. Designed customer-facing application features and contributed to multiple internal proof-of-concept projects exploring new product directions.
Harvard T.H. Chan School of Public Health
2021 – 2022Design Researcher
Collaborated with Harvard T.H. Chan School of Public Health to design behavioral intervention concepts for post-COVID family dynamics, translating research on social belonging and isolation into human-centered design solutions.
Raah Foundation
2021 – 2021Design Intern
Akhilesh Joglekar
Featured Links