Krishna Kumar builds products for work that still depends on people, spreadsheets, WhatsApp, and operational judgment. His work spans logistics, marketplaces and fintech, including procurement, carrier matching, invoicing, proof of delivery, lending and insurance.
His recent work has focused on logistics workflows used by manufacturers, transporters, and operations teams, with ownership extending from discovery and system behavior to rollout and adoption.
At Delhivery, he owned transport procurement and introduced per-ton bidding across the portal and WhatsApp. The change unlocked $22,000 in annual contracted revenue, a 13% uplift at the time.
At Freight Tiger, he built an AI agent across 200 WhatsApp groups that freed 25 to 30 operator hours each day. He also introduced OTP-based proof of delivery, moving one enterprise client's adoption from 40% to 85%.
