Protium Subsidiary Company

• Jack of all trades and mastering one • Led a team of 4 adopting agile principles to externalize an internally developed SaaS tool for client implementation, resulting in a USD 40,000 revenue boost and diversifying the company’s income streams. • Served as the primary liaison for clients and effectively nurtured client-sponsor relationships, ultimately achieving high levels of client satisfaction. • Streamlining of customer support module driving compliance towards 100% • Drove end to end implementation of contract legal life cycle management tool across organisation from legal, finance and leadership • Collaborated with cross-functional teams to deliver a developer portal, utilizing strong expertise in APIs and technical documentation, and documented internal tools and APIs to reduce internal team dependencies. • Analyzed failure reasons in NACH (auto debit) implementation using SQL queries and visualization through Metabase, strategically addressing the primary causes, which led to an 85% increase in success rates.

• Led a team of 2 and built industry relevant Collections module for Banks and NBFCs. With two successful client implementation. • Flexible design to easily incorporate business rules of individual clients. Reducing turn around time for implementation team. • Designed to easily integrate with any existing LMS system. • Automated business process modeling based on different set of responses and rules. Understanding of BPML. • Market research and detailing for new features. BRD drafting. • Wire-framing for new features with Figma tool • Product pitch and Documentation

Knowledge on loan life cycle including Loan origination, Loan Management and Collections. Building lending products to Banks and NBFCs using Lend.in which is a low code platform by Finvolv. Understanding on lending domain, customer requirement, API partners in the domain.