Building Revenue Streams and Processes at Real Time Data Services
Started as an inside sales specialist and grew into a process-building and revenue-creation role, including setting up an offshore satellite office in Nepal.
Shivam Singh
Senior Account Executive at DigitalOcean
From their time as
Sales Analyst
Real Time Data Services • 2015 - 2016
Overview
Shivam began his career at Real Time Data Services as an inside sales specialist handling inbound leads for cloud hosting and cloud telephony solutions. Within six months, his leadership recognized broader potential and moved him into a sales analyst role where he was responsible for analyzing conversion rates, competitor landscapes, and internal processes.
The Story
Shivam began his career at Real Time Data Services as an inside sales specialist handling inbound leads for cloud hosting and cloud telephony solutions. Within six months, his leadership recognized broader potential and moved him into a sales analyst role where he was responsible for analyzing conversion rates, competitor landscapes, and internal processes.
He created new revenue streams for the company, including a digital sales channel and a set of strategic partnerships that expanded the company's inbound inquiry pipeline. He also set up an offshore satellite office in Nepal, negotiating the office space contract, designing the training regime, and managing the team remotely from Gurgaon.
He was promoted from inside sales to project lead within three and a half years, gaining a foundational understanding of the full sales motion: lead generation, process design, partnership development, and team management.